Originally posted by SimonMac
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Reply to: (bangs head against wall)
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Previously on "(bangs head against wall)"
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Documentation is for wimps.
Is this clientco part of our world-class financial services industry?
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And we get to the bottom of the obstructiveness, the Release Notes don't exist, but I am told to rest assured they will be ready for the next release. How do I tell them if they don't know what is in this release how can the tell what's changed in the next?
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doing the above makes you a grade A1 idiot.
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Sounds like a great way to shift all the blame onto them.
When something / anything goes wrong from here, the first port of call is always going to be "it must have been something that you changed in one of your releases". Then watch them scramble to have to prove that it wasn't them.
This works even better when you know that it wasn't them, but enjoy watching them squirm. Have a fix ready, and then just as they are almost about to point out it's nothing to do with the release, ride in on a white steed and save the day.
Kerching.
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Originally posted by SimonMac View PostJust asked a supplier for Release Notes on a product they are releasing into our Test, Staging and Prod Environments, am asked why I need them? How else can I say it that doesn't state the blindingly obvious, because it's needed!
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so you can verify any changes in the latest release will not affect your environment. Otherwise they will take responsibility for fixing it?
Should have release notes by this afternoon.
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Originally posted by SimonMac View PostJust asked a supplier for Release Notes on a product they are releasing into our Test, Staging and Prod Environments, am asked why I need them? How else can I say it that doesn't state the blindingly obvious, because it's needed!
Just patiently explain.
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Originally posted by SimonMac View PostJust asked a supplier for Release Notes on a product they are releasing into our Test, Staging and Prod Environments, am asked why I need them? How else can I say it that doesn't state the blindingly obvious, because it's needed!
hth
MF
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(bangs head against wall)
Just asked a supplier for Release Notes on a product they are releasing into our Test, Staging and Prod Environments, am asked why I need them? How else can I say it that doesn't state the blindingly obvious, because it's needed!Tags: None
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