Originally posted by dwm009
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What you cannot do, despite being told that this was the quickest way, is turn up and ask for them to give you a PAC for your consumer acc and open a new business one as if you were coming from another provider. Their system sees the PAC as originating from O2 and throws a wobbly as it's deemed as 'churning', which is a sackable offence for O2 staff. At least according to the manager in my branch it is.
I made the guy phone up retail support and business support, both of which said it was fine to 'churn it' but manager boyo wouldn't have it. Apparently he'd been on a course! FFS!!!!






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