TCS will become M&S's "principal technology" supplier, replacing agreements with Fujitsu, Sapient and Daisy Group. The outsourcing business will also try to identify areas of inefficiency at M&S and create a "new Technology Operating Model", which sounds more than a little nebulous.
Previously, Fujitsu had managed on-site IT support for M&S, Sapient helped managed its online platform and Daisy Group provided some managed services.
Previously, Fujitsu had managed on-site IT support for M&S, Sapient helped managed its online platform and Daisy Group provided some managed services.
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