Reply to: Makes me laugh

[MicrosoftBob]

The suit isn't Hugo boss, is it?

I did Nazi that coming

[FatLazyContractor]

The correct response would have been to refer them to the Emergency Assistance Booth....

The suit isn't Hugo boss, is it?

[greenlake]

The helpdesk (recently outsourced to India) want an incident resolved because it's been given high priority. They fail to understand that just because it's high priority for them (they'll have failed to hit their target), it's not high priority for the rest of us.

I've given two technical solutions (neither of which the helpdesk people actually understand), but the people who would choose which solution to implement are both on leave, and nobody else actually gives a toss. Helpdesk in panic.

The correct response would have been to refer them to the Emergency Assistance Booth....

[LondonManc]

Can you advise us on the stuff you are smoking these days please? Sounds really good ...

You couldn't handle it if you can't handle your 'kin coffee pal.

[NotAllThere]

All a bit racist this post isn't it. Perhaps if you all worked together as a team, then this mistrust wouldn't happen.

Racist might be if I said that, just as a hypothetical example, that if the helpdesk (service desk...) was in Warsaw I doubt we'd have this level of headless chicken mode. Or perhaps that would just be an observation.

Indeed, the solution is to outsource the development team, test team, delivery team, management team, and all other teams, then there's no "them and us" anymore.

HTH BIDI

One client I worked wanted to improved the development process. So I arranged for one project, that two functional analysts from India would spend four weeks with the functional analysts in Europe, so the Indians could really learn the requirements, and thus communicate better with the offshore developers (once they'd returned home). It worked very well, and that project was delivered early, under budget and to quality (based on rework requests). This process was never repeated as the obvious implication was "why stop there".

[fullyautomatix]

Had an irate user today who reckons their call is urgent and had to be fixed today. Their calendar background has changed colour in outlook and they don't like it. Seriously.

Where is Suity when you need him ?

[MrMarkyMark]

Can you advise us on the stuff you are smoking these days please? Sounds really good ...

No I won't.
Its all for me

[FatLazyContractor]

FTFY

Can you advise us on the stuff you are smoking these days please? Sounds really good ...

[MrMarkyMark]

FTFY

Why are you worried the decision to outsource was based on well documented financial benefits, to the Managing Director, on successful implementation, received prior, to moving on shortly, after :-P

[TykeMerc]

All a bit racist this post isn't it. Perhaps if you all worked together as a team, then this mistrust wouldn't happen.

The irony of NAT posting this, written the way he's written it is quite delightful really.

[original PM]

Why are you worried tge decision to outsource was based on well documented financial benefits :-P

[FatLazyContractor]

All a bit racist this post isn't it. Perhaps if you all worked together as a team, then this mistrust wouldn't happen.

So when are you planning to Emigrate to Pune so that you can be with and work with your team?

[DimPrawn]

All a bit racist this post isn't it. Perhaps if you all worked together as a team, then this mistrust wouldn't happen.

Indeed, the solution is to outsource the development team, test team, delivery team, management team, and all other teams, then there's no "them and us" anymore.

HTH BIDI

[MrMarkyMark]

Their calendar background has changed colour in outlook and they don't like it.

Sounds like a Severity 1 to me.

Best you crack on and get fixing PC .

[psychocandy]

Had an irate user today who reckons their call is urgent and had to be fixed today. Their calendar background has changed colour in outlook and they don't like it. Seriously.