HMRC given another kicking

[BrilloPad]

HMRC run the government and will not care about a few renegades making a slight fuss.

[DaveB]

"Failing to carry out enough prosecutions".

Is everybody listening?

They were specifically referring to the list of people stashing cash in swiss accounts a while back, who, rather than being prosecuted, have been offered deals to some of the tax back. The PAC want to see prosecutions for that kind of evasion. I agree.

[Zero Liability]

Who's the knobhead who decided to call taxpayers 'customers'? Hector certainly doesn't see things that way.

[vetran]

How the taxman hounds the vulnerable for debts they don't owe | Daily Mail Online

Taxman hounds the vulnerable for debts they don't owe as nearly nine out of ten people who take their case to arbitration win

In a damning assessment, the report by the Adjudicator - who acts as a referee looking into complaints against HMRC - accuses officials of having a ‘limited appetite for reflection and learning from their interaction from customers’.

Over the 12 months to March 31, the Adjudicator received more than 11,600 enquiries from the public about rotten treatment at the hands of HMRC, the Insolvency Service and the Valuation Office Agency - though the taxman generated the overwhelming majority of these.

For the Adjudicator to intervene in a case, the taxpayer has to have hit a dead-end with HMRC.

In total, the Adjudicator resolved 1,808 complaints about HMRC - of these, 1,543, or a staggering 85 per cent, were settled in the consumer’s favour.

hmmmmm

[VectraMan]

"Failing to carry out enough prosecutions".

Is everybody listening?

[DaveB]

by the Public Accounts Committee.

HMRC still failing UK taxpayers, say MPs - BBC News