Originally posted by pythonninja
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Be polite but firm and if they say it's "not negotiable" then insist that they escalate it to their manager/the finance director/company director/whatever and talk business with them. Also, if this agency has lined you up with two contracts so far then you want to think carefully about maintaining a bit of goodwill with them but at the same time not being walked over. It's a fine line to tread but if you show them that you have kahunas they will respect you as a business man.
Originally posted by northernladuk
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If they are past the payment due date on a previous invoice then tell them that not being paid on time this is reason to reduce the line of credit your business is offering them (eg, shorter payment terms), not increasing it. If you are within their credit period then you just have to wait for it to be paid. I don't like this stupid agency trick of witholding the last invoice that agencies seem to do more and more though....
Also, as northernladuk says, watch out for verbal contracts because under law they can be binding, though difficult to prove unless they have recorded your conversation. Remember that they do this stuff all day every day so watch your step. Accepting an offer is ok but always add that it's "subject to contract". If they already have a previous contract with you then they could easily imply that this is an extension of the previous contract under the same terms to be ready to negotiate.
Good luck!
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