Cancel Standing Order?

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simondolan replied

21 April 2008, 11:20
Originally posted by PeterST1 View Post

I have used SJD as my accountant for a year so, but emailed them 3 months ago to day I no longer needed their services. They confirmed this, but I've just checked my account and they are still taking money out of my account. Do I need to cancel the SO with my bank or should SJD have done that? Also what are my chances of getting my $$ back off them?

Your chances are 100%. Drop me a mail if you've not already mailed your account manager.

Happens quite a lot by the way.
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NickFitz replied

21 April 2008, 03:17
Originally posted by Gonzo View Post

This is basic stuff, why do I get the feeling these days that everyone was born yesterday

I'm still occasionally troubled by Descartes's suggestion that the entire universe, incuding myself, might have only been created just now, with memories of the fictitious past built in to my consciousness
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Gonzo replied

20 April 2008, 22:03
Originally posted by Sockpuppet View Post

Do try to keep up old chap.

I see that as I am such on old-timer I am not able to match the speed of your youthful typing.
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Sockpuppet replied

20 April 2008, 21:57
Originally posted by Gonzo View Post

You need to cancel the standing order because that is an instruction to your bank from you to send money away on a regular basis.

This is different from a direct debit which is an instruction to your bank to allow someone to collect money from your account on a regular basis.

This is basic stuff, why do I get the feeling these days that everyone was born yesterday

Do try to keep up old chap.
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Gonzo replied

20 April 2008, 21:54
Originally posted by PeterST1 View Post

I have used SJD as my accountant for a year so, but emailed them 3 months ago to day I no longer needed their services. They confirmed this, but I've just checked my account and they are still taking money out of my account. Do I need to cancel the SO with my bank or should SJD have done that? Also what are my chances of getting my $$ back off them?

You need to cancel the standing order because that is an instruction to your bank from you to send money away on a regular basis.

This is different from a direct debit which is an instruction to your bank to allow someone to collect money from your account on a regular basis.

This is basic stuff, why do I get the feeling these days that everyone was born yesterday
Leave a comment:
Sockpuppet replied

20 April 2008, 21:51
Originally posted by PeterST1 View Post

I have used SJD as my accountant for a year so, but emailed them 3 months ago to day I no longer needed their services. They confirmed this, but I've just checked my account and they are still taking money out of my account. Do I need to cancel the SO with my bank or should SJD have done that? Also what are my chances of getting my $$ back off them?

Yes.

They have not taken your money you have given it to them. Standing Orders are a push payment where as Direct Debits are a pull payment...if you get what I mean. SO its hardly their fault.

I'd say you have a very good chance of getting your money back they are a reputable company from the experiences people mainly have with them.

I mean I assume that you did try and phone them up before posting here otherwise it just looks like an attempt the spread malicious posts about SJD over the board.
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Waldorf replied

20 April 2008, 21:42
Only the account holder can cancel a standing order, so get moving, you will have to ask for your cash back!
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PeterST1 started a topic Cancel Standing Order?

20 April 2008, 11:14
Cancel Standing Order?

I have used SJD as my accountant for a year so, but emailed them 3 months ago to day I no longer needed their services. They confirmed this, but I've just checked my account and they are still taking money out of my account. Do I need to cancel the SO with my bank or should SJD have done that? Also what are my chances of getting my $$ back off them?
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