Originally posted by oleanderwand
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Also be wary of the 'good mutual relationship'. There is nothing worse than an overbearing landlord. If you are going through an agent you want nothing to do with the tenant. Don't try to be the super great landlord. It won't make a difference to the tenant really. As long as they do what they do, and you agree to replace stuff thats broken they will be happy. The best tenant is the one you don't hear from for years. You cannot make that by 'building a good relationship'. People don't stay in homes just because of a good landlord. It helps but it's not the reason they stay. Let the tenant and the letting agent sort it between them, agree to fix stuff with the agents mention it quickly and then just leave them to it.
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