Originally posted by HappyMandarin
View Post
The onboarding was a nightmare. They wanted a copy of my degree (which I sent) but that wasn’t enough, they contacted the University for confirmation. They wanted details of all my contracts for the last five years and checked every single reference. They wanted me to travel to one of their offices to verify my passport (a copy wasn’t enough) although they finally dropped that condition. I had to pay for my own criminal check. The person doing the onboarding was slow in responding, lost some of the things I sent and then took ages to check stuff.
They also wanted me to consent to a media check (which I did). They waited two weeks before starting the check which they then told me could take two weeks which would have meant it would not have been complete before my start date.
Throughout this time they would not issue my contract until all compliance checks were completed.
A few days before I was due to start they still hadn’t issued my contract. When I threatened to contact the client directly my agent told me the contract had been cancelled.
My agent claimed he didn’t know the client was going to cancel the contract right until he told me. Truth is I knew something was wrong for at least a couple of weeks. They were evasive about the progress of the compliance checks and refused to issue my contract.
This is my second contract through TEkSystems. I would never deal with them again.
Leave a comment: