test please delete

[TykeMerc]

More like a SuperhubLess?

I don't envy you calling them, as a long term customer of theirs it always ends up in them pointlessly booking a "tech visit" and by the time they're due to show the problem on the network is fixed so I cancel.

[mudskipper]

We had fun for years - every time the temperature dropped below zero, the phone stopped working. Of course they never came out when it was below zero, so they always found our line to be working. The third winter, we finally had someone come when it was suitably chilly and resolved the problem.

[SimonMac]

More like a SuperhubLess?

I don't envy you calling them, as a long term customer of theirs it always ends up in them pointlessly booking a "tech visit" and by the time they're due to show the problem on the network is fixed so I cancel.

This time I know it is the superhub, I even told them what was wrong with it but they still had to do all the checks

[norrahe]

Gawd. Back to ClientCorp tomorrow

The whole department, including myself, will be spending the entire week in a series of full-day workshops to do with some new methodology they're adopting for some purpose or other

As a good friend said many years ago, any use of the word "workshop" other than in the context of light engineering is immediately suspect

I don't even have a desk to go to. Although pretty sure I inadvertently left some tampons (unused) at the back of the desk I vacated. That will be nice for its new occupant. My headphones might be there too, so retrieval may be in order.

Still benched so pimps will be getting a not so gentle reminder that I'm still alive and well and still not a native Dutch speaker

[NickFitz]

More like a SuperhubLess?

I don't envy you calling them, as a long term customer of theirs it always ends up in them pointlessly booking a "tech visit" and by the time they're due to show the problem on the network is fixed so I cancel.

Exactly what happened to me over Christmas

[TykeMerc]

This time I know it is the superhub, I even told them what was wrong with it but they still had to do all the checks

That's par for the course with them, especially if you get the call center on the sub continent. They're obsessive about following the script and don't acknowledge there's actually a fault until the set number of customers have called to report it. The UK call center seems to answer maybe 1 in 20 calls, but they're far better and do tend to take more appropriate action..
As someone who used to be in comms engineering I've usually got a fair idea where the fault lies and I've always tried what they would regard as the local fix steps plus some more

[norrahe]

Night peeps

May flights of angels sort out your respective hubs

[NickFitz]

Night peeps

May flights of angels sort out your respective hubs

Goodnight

Suppose I ought to crash soon. I need to set off early all this week, because of the damn workshop thing

[Zippy]

Gawd. Back to ClientCorp tomorrow

The whole department, including myself, will be spending the entire week in a series of full-day workshops to do with some new methodology they're adopting for some purpose or other

As a good friend said many years ago, any use of the word "workshop" other than in the context of light engineering is immediately suspect

Oh dear.

Workshop = Post-it notes + bullshit: + insufficient number of Danish pastries
Grit your teeth and think of the money

[NickFitz]

Grit your teeth and think of the money

That's the plan