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Yay - I have the internet again - fed up with BT ' Doing something at the exchange'
Afternoon by the way
My cable broadband connection has died overnight
After the usual faffing about trying to get information from Virgin, I established that there are faults in two local postcode areas, but not in mine. So I then got through to an actual human, who found it was borked from their end too, and offered to send a technician out on Tuesday. Of course I won't be here then, so they offered Wednesday. They then suggested that I call them again when I got back, and I explained that I'd be away during the week until the end of June.
This flummoxed them entirely, so I suggested that they consider a Saturday. Having turned the idea over and sniffed it a bit, they realised that they could indeed send an engineer round next Saturday
So I'm stuck with my 3G thingy until then - unless of course the fault suddenly rectifies itself, which is always a possibility.
After the usual faffing about trying to get information from Virgin, I established that there are faults in two local postcode areas, but not in mine. So I then got through to an actual human, who found it was borked from their end too, and offered to send a technician out on Tuesday. Of course I won't be here then, so they offered Wednesday. They then suggested that I call them again when I got back, and I explained that I'd be away during the week until the end of June.
This flummoxed them entirely, so I suggested that they consider a Saturday. Having turned the idea over and sniffed it a bit, they realised that they could indeed send an engineer round next Saturday
So I'm stuck with my 3G thingy until then - unless of course the fault suddenly rectifies itself, which is always a possibility.
These days with virgin I just register a fault. It usually fixes itself in a day or 2. Vandalism is the ususl reason.
These days with virgin I just register a fault. It usually fixes itself in a day or 2. Vandalism is the ususl reason.
I believe it will be fixed by end of tomorrow.
Quite possibly. I'm on the cable network which was originally laid in the Eighties by Diamond Cable, who by some convoluted route ended up being ntl, and so to Virgin. The service has usually been exceptionally reliable - I have vague memories of an outage a few years ago that was fixed within hours.
I notice that a neighbouring postcode area has an ongoing problem (or had one recently - they can be a bit useless at updating their status info), so it's quite possible that it's not just me
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