Someone I know bought something from a large mail order company on a "no interest for a year" scheme. If he paid the full £200 by a certain date he would pay no interest; but failing that there would be over £200 extra interest to pay.
Last month, with a week to go before the deadline, he paid in full over the phone, or so he was was told. But the next day, on phoning his bank about something else, he found out by chance they had _not_ taken the full payment!
I won't mention the company's name, in case it was a genuine mistake. But I wouldn't be surprised if their phone operators have been told to do this all the time, to avoid customers dodging interest charges.
The corollary is if something similar applies to you then it's worth double-checking with the bank that the expected payment has been taken in full.
Last month, with a week to go before the deadline, he paid in full over the phone, or so he was was told. But the next day, on phoning his bank about something else, he found out by chance they had _not_ taken the full payment!
I won't mention the company's name, in case it was a genuine mistake. But I wouldn't be surprised if their phone operators have been told to do this all the time, to avoid customers dodging interest charges.
The corollary is if something similar applies to you then it's worth double-checking with the bank that the expected payment has been taken in full.
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