British Gas website

[OwlHoot]

Having received a couple of emails from British Gas last week, I just registered a user ID on www.britishgas.co.uk, and tried to pay my gas bill online through this site.

The site is hellishly clunky and slow, and to start with I encountered a full-screen Java error saying something to the effect "POST expected, not GET". I then ran through the payment process again, and this time when I submit my card details, it goes to a blank screen with a URL that ends with "POST", and that's that - Nothing further happens. I've no idea whether or not the payment went through.

What a crock! How is it possible in this day and age, and with such a large company as Centrica, to make such a hash of a simple app like this?!

[Troll]

Having received a couple of emails from British Gas last week, I just registered a user ID on www.britishgas.co.uk, and tried to pay my gas bill online through this site.

The site is hellishly clunky and slow, and to start with I encountered a full-screen Java error saying something to the effect "POST expected, not GET". I then ran through the payment process again, and this time when I submit my card details, it goes to a blank screen with a URL that ends with "POST", and that's that - Nothing further happens. I've no idea whether or not the payment went through.

What a crock! How is it possible in this day and age, and with such a large company as Centrica, to make such a hash of a simple app like this?!

errr.... does it rhyme with hob?

[Platypus]

Funnily enough, I submitted my meter readings to the BG site today. I've been very impressed with it!

oh well

[OwlHoot]

Funnily enough, I submitted my meter readings to the BG site today. I've been very impressed with it!

oh well

Wait until you try and pay a bill though (unless there are teams of Bobs struggling to fix all the glitches as we speak)

Anyone know what Centrica's outsourcing policy is?

[FiveTimes]

Wait until you try and pay a bill though (unless there are teams of Bobs struggling to fix all the glitches as we speak)

Anyone know what Centrica's outsourcing policy is?

Have you considered using direct debit.

I use the british gas app and its great for meter readings, usage, bills etc..

[bless 'em all]

Anyone know what Centrica's outsourcing policy is?

I can't quote the full text but it does mention both

cheapness

and

quickness

[OwlHoot]

Have you considered using direct debit.

I use the british gas app and its great for meter readings, usage, bills etc..

That must be their old app - Just wait until you try the one they've written to replace it