British Gas website

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OwlHoot replied

18 March 2013, 14:49
Originally posted by FiveTimes View Post

Have you considered using direct debit.

I use the british gas app and its great for meter readings, usage, bills etc..

That must be their old app - Just wait until you try the one they've written to replace it
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bless 'em all replied

18 March 2013, 13:50
Originally posted by OwlHoot View Post

Anyone know what Centrica's outsourcing policy is?

I can't quote the full text but it does mention both

cheapness

and

quickness
Leave a comment:
FiveTimes replied

18 March 2013, 13:46
Originally posted by OwlHoot View Post

Wait until you try and pay a bill though (unless there are teams of Bobs struggling to fix all the glitches as we speak)

Anyone know what Centrica's outsourcing policy is?

Have you considered using direct debit.

I use the british gas app and its great for meter readings, usage, bills etc..
Leave a comment:
OwlHoot replied

18 March 2013, 13:11
Originally posted by Platypus View Post

Funnily enough, I submitted my meter readings to the BG site today. I've been very impressed with it!

oh well

Wait until you try and pay a bill though (unless there are teams of Bobs struggling to fix all the glitches as we speak)

Anyone know what Centrica's outsourcing policy is?
Leave a comment:
Platypus replied

17 March 2013, 22:33
Funnily enough, I submitted my meter readings to the BG site today. I've been very impressed with it!

oh well
Leave a comment:
Troll replied

17 March 2013, 22:16
Originally posted by OwlHoot View Post

Having received a couple of emails from British Gas last week, I just registered a user ID on www.britishgas.co.uk, and tried to pay my gas bill online through this site.

The site is hellishly clunky and slow, and to start with I encountered a full-screen Java error saying something to the effect "POST expected, not GET". I then ran through the payment process again, and this time when I submit my card details, it goes to a blank screen with a URL that ends with "POST", and that's that - Nothing further happens. I've no idea whether or not the payment went through.

What a crock! How is it possible in this day and age, and with such a large company as Centrica, to make such a hash of a simple app like this?!

errr.... does it rhyme with hob?
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OwlHoot started a topic British Gas website

17 March 2013, 21:15
British Gas website

Having received a couple of emails from British Gas last week, I just registered a user ID on www.britishgas.co.uk, and tried to pay my gas bill online through this site.

The site is hellishly clunky and slow, and to start with I encountered a full-screen Java error saying something to the effect "POST expected, not GET". I then ran through the payment process again, and this time when I submit my card details, it goes to a blank screen with a URL that ends with "POST", and that's that - Nothing further happens. I've no idea whether or not the payment went through.

What a crock! How is it possible in this day and age, and with such a large company as Centrica, to make such a hash of a simple app like this?!
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