ClientCo IT Support Monkeys

[suityou01]

Do you try and keep them onside? I was always advised to. They seem to know it and play up to it. Always having to pussy foot around them and cajole them into doing things.

You don't have to do the same for other departments. I don't go out of my way to schmooze the accounts team so my invoices get paid, or snuggle up to the business development team so I get a renewal.

Is the entry criteria for being a permie support monkey to be a self important trumped up little tulipe?

Any support monkeys on here care to comment about their permie days?

#justsayin

[darmstadt]

You don't have to do the same for other departments. I don't go out of my way to schmooze the accounts team so my invoices get paid, or snuggle up to the business development team so I get a renewal.

Well you wouldn't unless you're a permie or agent!

[suityou01]

Well you wouldn't unless you're a permie or agent!

Right. So why do support teams expect us to suck dick just to get things done? They are paid to do a job like anyone else.

[darmstadt]

Right. So why do support teams expect us to suck dick just to get things done? They are paid to do a job like anyone else.

As I'm not a permie I don't speak to support teams. I talk to the person who hired me and get them to sort it out otherwise I don't work, simples...Actually, I've been here 3 years now and I've not once had to talk to support/helpdesk

[vetran]

Right. So why do support teams expect us to suck dick just to get things done? They are paid to do a job like anyone else.

Obviously you are good at it!


The reason is contractors are the only ones they can impose such restrictions on, you is their bitch just as they are the businesses's bitch.

Or maybe they are obeying restrictions based on ISO, ITIL or SOX that their masters have handed them?

[SimonMac]

ClientCo has out sourced everything to TCS, I try not to hit them with a shovel most days

[Old Hack]

I am a contractor, and if stuff isn't done, I can't do my job. But I still get paid. This is happy days in contractor world, afaiac; I suck no support cock. However, there are people who pay me, and seeing me doing little gets them sucking support cock to hurry me up. These are not happy contractor moments.

Support monkeys: please carry on being lazy fooks, for it makes me earn more, with less effort.

[vetran]

ClientCo has out sourced everything to TCS, I try not to hit them with a shovel most days

I feel your pain. Total Cockup Solutions make life so much fun!

[rootsnall]

Right. So why do support teams expect us to suck dick just to get things done? They are paid to do a job like anyone else.

But not very much, hence the attitude. Sucking up doesn't usually work. Grin and bear it and make sure you point it out to your manager in a regular email round up thus covering your behind.

[suityou01]

ClientCo has out sourced everything to TCS, I try not to hit them with a shovel most days

Been there with tcs. Worst I've ever seen. MSAT otoh are streets apart.

I am a contractor, and if stuff isn't done, I can't do my job. But I still get paid. This is happy days in contractor world, afaiac; I suck no support cock. However, there are people who pay me, and seeing me doing little gets them sucking support cock to hurry me up. These are not happy contractor moments.

Support monkeys: please carry on being lazy fooks, for it makes me earn more, with less effort.

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