Car broke down - RAC are crap

[psychocandy]

Away in caravan in Weston-Super-Mare (big time, eh?). Bloody car breaks down Saturday night.

RAC fella comes out to take a look. Cant do it cos its dark. OK come back in morning I tell him.
Turns up with the parts he reckons he needs (alternator belt) but reckons I gotta pay for the parts (fair enough) plus £25 service fee cos he reckons part place charged a call out fee.

So I phone RAC cos this is a new one on me. They cant tell me where in the t+cs it says I have to pay this fee but it says the cost of the parts. Nice one fellas.

So I go ahead anyway but not happy. Turns out alternator is siezed anyway so well done RAC, take the parts back fellas and no I aint paying for them.

So arrange for a tow home in the evening back to sunny wales. Truck turns up tell me I gotta pay £18 for truck on the Severn bridge toll!!!! Penny pinching RAC again.

Truck was a complete tip as well. Smelly, one of the seat belts didnt work, and to top if off driver was on his mobile for about 5 mins too.

Used to like RAC but they've pissed me off lately. Gone downhill a lot. Might be time to try the AA.

[Diver]

Away in caravan in Weston-Super-Mare (big time, eh?). Bloody car breaks down Saturday night.

RAC fella comes out to take a look. Cant do it cos its dark. OK come back in morning I tell him.
Turns up with the parts he reckons he needs (alternator belt) but reckons I gotta pay for the parts (fair enough) plus £25 service fee cos he reckons part place charged a call out fee.

So I phone RAC cos this is a new one on me. They cant tell me where in the t+cs it says I have to pay this fee but it says the cost of the parts. Nice one fellas.

So I go ahead anyway but not happy. Turns out alternator is siezed anyway so well done RAC, take the parts back fellas and no I aint paying for them.

So arrange for a tow home in the evening back to sunny wales. Truck turns up tell me I gotta pay £18 for truck on the Severn bridge toll!!!! Penny pinching RAC again.

Truck was a complete tip as well. Smelly, one of the seat belts didnt work, and to top if off driver was on his mobile for about 5 mins too.

Used to like RAC but they've pissed me off lately. Gone downhill a lot. Might be time to try the AA.

Go with Green Flag. I dumped RAC after they left me stuck, broken down for 2 hours with a three day old newborne baby in the car on a roundabout!!!

I dumped the AA after they left me broken down on the M5 in subzero temperatures for 4.5 hours, I was close to hypothermia when traffic police turned up and took me to the services 5 miles away. They then ordered the AA to recover me and the car immediately and directly to my home in Wales.

I'm a caravaner too and have been for 30 years

[MarillionFan]

Did he try and steal your wheels?

[TimberWolf]

Weather was awful too.

[Paddy]

Away in caravan in Weston-Super-Mare (big time, eh?). Bloody car breaks down Saturday night.

RAC fella comes out to take a look. Cant do it cos its dark. OK come back in morning I tell him.
Turns up with the parts he reckons he needs (alternator belt) but reckons I gotta pay for the parts (fair enough) plus £25 service fee cos he reckons part place charged a call out fee.

So I phone RAC cos this is a new one on me. They cant tell me where in the t+cs it says I have to pay this fee but it says the cost of the parts. Nice one fellas.

So I go ahead anyway but not happy. Turns out alternator is siezed anyway so well done RAC, take the parts back fellas and no I aint paying for them.

So arrange for a tow home in the evening back to sunny wales. Truck turns up tell me I gotta pay £18 for truck on the Severn bridge toll!!!! Penny pinching RAC again.

Truck was a complete tip as well. Smelly, one of the seat belts didnt work, and to top if off driver was on his mobile for about 5 mins too.

Used to like RAC but they've pissed me off lately. Gone downhill a lot. Might be time to try the AA.

While I was on the IOM the fuel cut-out solenoid failed. The AA man put a note on the car for the traffic warden “Can’t move car due to back axel failure”. He came back next day with the part and fitted it for just the price of the part. He left the notice there so I could park for the rest of the day.

[BrilloPad]

Go with Green Flag.

+1

[psychocandy]

Funny that because I've heard bad things about green flag.

They only use local garages dont they and I've heard all they want to do is tow you back to their gaff and rip you off to repair the car.

[suityou01]

Ask yourself this, WWSY01D?

[Sockpuppet]

Most breakdown these days is contracted out so if if your AA/RAC/GF you're still likley to get the local mob turn up.

[fullyautomatix]

Could you not have given SY01 or SY02 a call instead ?