Car broke down - RAC are crap

[MarillionFan]

Broke down in a sports car in 2007 outside Leeds, got picked up by RAC. I was on the way to a wedding in Northamptonshire, and asked if he'd go out of the way to drop us there, before taking the car home to Somerset. I RAC patrolman nicked my car wheels | The Sun |News.

I got to the wedding, car got towed home and I fixed it a couple of weeks later. Couldn't fault them.

RAC patrolman nicked my car wheels | The Sun |News

Seems a little backhander is endemic.

[oscarose]

Join the AA.

HTH

[psychocandy]

My car went a bit wonky on the M4. Crawled to Leigh Delamare services and called the AA. The man in the van was there within 15 mins, couldn't find the problem so he decided to get me recovered back to Wales.

The recovery lorry arrived while the first AA guy was writing up the notes and took me home. In all I was no more than 1 hour later than usual in getting home.

Total cost to me? £0.

My coverage is provided with my bank account.

Assuming you went over the Severn Bridge, RAC would have made you pay £18 for that.

Well, the patrolman wouldnt have told you. According to the recovery truck they never tell the customer because they dont want the grief - they leave it to the recovery truck driver to break the bad news.

[psychocandy]

Britannia Rescue have been very good to me. Particular the time I bust my sump while driving in a field in the countryside. Managed to nurse the Vectra to the roadside trailing a 100-foot line of oil. But I don't think the cows or repairman noticed it.
I better not say what I was doing in there; my hobby has a small-enough following that I might be recognised

Dogging and banging your cleaner?

[Friday Blue]

I have been switching between AA and RAC which every is cheaper. never used the RAC call out service *touch wood*.

Called AA twice, both very good experience. one time i locked myself outside when i defrost the car , they turned up after 3 hours, but i was okay because it was a bad winter.

the other time was when I bought my first new car, I didn't realise how clean the engine oil was and just keep adding more and more and more . Then i realise, whoooooops! AA guy turned up and helped me even know AA rules clearly say he can't do that anymore beacuse it's messy and potentially get oil everywhere. He was kind enough to just do it because A) he was bored, B) he never worked on this model before. lucky me.

[northernladuk]

the other time was when I bought my first new car, I didn't realise how clean the engine oil was and just keep adding more and more and more . Then i realise, whoooooops! AA guy turned up and helped me even know AA rules clearly say he can't do that anymore beacuse it's messy and potentially get oil everywhere. He was kind enough to just do it because A) he was bored, B) he never worked on this model before. lucky me.

You got big tits per chance?

[wim121]

When I was younger and couldnt afford reliable cars, I used to use the AA a lot, never too much of an issue.

Some people varied in quality. Some were useless and just towed you home, however two in particular were great. One found my clutch cable had snapped, so drove me down to the nearest spare parts place, got the cable and had it fitted in under an hour. The other one found a dodgy ht lead that was earthing that everyone else had missed.

However in recent years, I have noticed them going downhill. My last breakdown last year, in the lakes, I had to wait for a couple of hours. They seem less enthused with helping now and the customer service isnt as good as it once was.

I'm a bit put off the RAC as I havent heard great things about them either.