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Thats exactly how NTL processed one of their early Internet products
When the IR (as it was then) launched self-assessment on-line, for the first two years all tax returns submitted on-line were printed out and then manually entered by clerks into the calculation and filing system. That's why there was an error rate of > 30%.
When the IR (as it was then) launched self-assessment on-line, for the first two years all tax returns submitted on-line were printed out and then manually entered by clerks into the calculation and filing system. That's why there was an error rate of > 30%.
Seems most govt sites are like this. The HMRC site was a 'mare last week for all those submitting employer end of year PAYE returns. The whole interface was clunky & took you to places you didn't expect. And that was when the whole thing didn't freeze up on you. I suppose HMRC would say there were too many users filing online up to the last minute - but don't they forecast for this sort of thing and ensure system resources can cope?
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