• Visitors can check out the Forum FAQ by clicking this link. You have to register before you can post: click the REGISTER link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. View our Forum Privacy Policy.
  • Want to receive the latest contracting news and advice straight to your inbox? Sign up to the ContractorUK newsletter here. Every sign up will also be entered into a draw to WIN £100 Amazon vouchers!

Typical public-sector service

Collapse
X
  •  
  • Filter
  • Time
  • Show
Clear All
new posts

    #11
    Originally posted by VectraMan
    I've had this recently with the AA insurance website that lets you order a replacement certificate, but is only available during office hours.

    Perhaps they have a person sat at a computer personally answering each web request?
    You've worked at the AA recently then? Or was it just a lucky guess?

    Comment


      #12
      Originally posted by VectraMan
      Perhaps they have a person sat at a computer personally answering each web request?
      Thats exactly how NTL processed one of their early Internet products

      Comment


        #13
        Originally posted by Fellman
        Thats exactly how NTL processed one of their early Internet products
        Recently replaced by an army of crack smoking monkeys.
        Serving religion with the contempt it deserves...

        Comment


          #14
          Originally posted by Fellman
          Thats exactly how NTL processed one of their early Internet products
          When the IR (as it was then) launched self-assessment on-line, for the first two years all tax returns submitted on-line were printed out and then manually entered by clerks into the calculation and filing system. That's why there was an error rate of > 30%.

          Comment


            #15
            Razor

            (thought I'd save Fleetwood the trouble)
            Plan A is located just about here.
            If that doesn't work, then there's always plan B

            Comment


              #16
              Originally posted by XLMonkey
              Razor

              (thought I'd save Fleetwood the trouble)
              No, rasor

              HTH

              Insanity: repeating the same actions, but expecting different results.
              threadeds website, and here's my blog.

              Comment


                #17
                Originally posted by threaded
                No, rasor

                HTH

                no results

                http://www.askoxford.com/results/?vi...r=score%2Cname

                ...but

                http://www.askoxford.com/concise_oed...srazor?view=uk

                is fine.

                hth
                Plan A is located just about here.
                If that doesn't work, then there's always plan B

                Comment


                  #18
                  Originally posted by Emperor Dalek
                  When the IR (as it was then) launched self-assessment on-line, for the first two years all tax returns submitted on-line were printed out and then manually entered by clerks into the calculation and filing system. That's why there was an error rate of > 30%.
                  Seems most govt sites are like this. The HMRC site was a 'mare last week for all those submitting employer end of year PAYE returns. The whole interface was clunky & took you to places you didn't expect. And that was when the whole thing didn't freeze up on you. I suppose HMRC would say there were too many users filing online up to the last minute - but don't they forecast for this sort of thing and ensure system resources can cope?
                  "My God, it's huge!!"

                  Comment


                    #19
                    You managed to find a known fault in the Oxford disctionary.

                    Well done.
                    Insanity: repeating the same actions, but expecting different results.
                    threadeds website, and here's my blog.

                    Comment


                      #20
                      Originally posted by threaded
                      You managed to find a known fault in the Oxford disctionary.

                      Well done.
                      Dictionary

                      I know it's probably a typo, but if we are going to get pedantic about things we might as well do it properly
                      "Being nice costs nothing and sometimes gets you extra bacon" - Pondlife.

                      Comment

                      Working...
                      X