Phones4U

[The Master]

that's what I was getting anyway

In which case I'm sure 12 months half price is the minimum deal you are prepared to accept. And no cashback malarkey.

[janey]

I was thinking of a completely different "minimal acceptable position" for Janey.

naughty!

[janey]

In which case I'm sure 12 months half price is the minimum deal you are prepared to accept. And no cashback malarkey.

sounds good to me... will definitely be going in there with all guns blazing... woudln't be so bad except for the fact it took over an feckin hour for them to sort the stoopid contract out on saturday and now I have to do the whole thing again!

[janey]

Have you considered that it might be Vodaphone who are lying.... After all, they have nothing to lose since they are going to lose your custom anyway.

nah they're gaining my custom... I'm porting my number from O2 to my new vodafone account. I did wonder whether it was them lying but I can't see what they'd gain from it... if phones4u try to claim this then I'll be telling THEM to ring voda there and then and sort it out.

[privateeye]

sounds good to me... will definitely be going in there with all guns blazing... woudln't be so bad except for the fact it took over an feckin hour for them to sort the stoopid contract out on saturday and now I have to do the whole thing again!

Raising voice in the shop will scare other customers away - they may want to keep you quiet with a bribe Don't get pulled to one side away from the other customers you lose your bargaining position as its one on one.

[janey]

All irrelevant. There is a statutory minimum seven day cooling off period for all contracts, regardless of T&Cs.

is this definitely true?

what bit of law says this? I just wanna be able to go in there and make sure they don't mess me around again.

lol perhaps I need private eye's services!!

[janey]

Raising voice in the shop will scare other customers away - they may want to keep you quiet with a bribe Don't get pulled to one side away from the other customers you lose your bargaining position as its one on one.

good advice... dont suppose you fancy being hired to pressure them eh!?

[The Master]

sounds good to me... will definitely be going in there with all guns blazing... woudln't be so bad except for the fact it took over an feckin hour for them to sort the stoopid contract out on saturday and now I have to do the whole thing again!

Absolutely. This is why I love it when a supplier screws up within those first seven days - in fact I positively encourage it. It gives you a massive advantage that you can ruthlessly exploit to drive the deal down to rock bottom. It's even better if it's a retail type shop because the last thing they want is you making a scene or telling other customers "do you know what they did", which you should of course start doing if they try to play hardball.

[The Master]

is this definitely true?

what bit of law says this? I just wanna be able to go in there and make sure they don't mess me around again.

lol perhaps I need private eye's services!!

Beg pardon, it's 5 days. Consumer Credit Act 1974 is your boy. It's only 7 days if you weren't in the shop to close the deal (Consumer Protection (Distance Selling) Regulations 2000).

[janey]

Beg pardon, it's 5 days. Consumer Credit Act 1974 is your boy. It's only 7 days if you weren't in the shop to close the deal (Consumer Protection (Distance Selling) Regulations 2000).

right so I better move fast!!!

trip to phones 4u at lunchtime wahoo! I'll put my best "trouble causer" face on