O2 come fairly high on customer satisfaction AND cost in surveys I've seen.
- Visitors can check out the Forum FAQ by clicking this link. You have to register before you can post: click the REGISTER link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. View our Forum Privacy Policy.
- Want to receive the latest contracting news and advice straight to your inbox? Sign up to the ContractorUK newsletter here. Every sign up will also be entered into a draw to WIN £100 Amazon vouchers!
Plusnet
Collapse
X
-
Originally posted by MaryPoppinsI'd still not breastfeed a naziOriginally posted by vetranUrine is quite nourishing -
Plusnet are owned by BT. Nuff said?Feist - 1234. One camera, one take, no editing. Superb. How they did it
Feist - I Feel It All
Feist - The Bad In Each Other (Later With Jools Holland)Comment
-
Originally posted by PAH View PostPlusnet are owned by BT. Nuff said?Comment
-
Originally posted by conned tractor View PostSo, looking around for a broadband supplier went back to plusnet as their package for phone and broadband seemed reasonable. However, in the last week and a bit our service has not worked. The telephone works directly in the socket but when you plug in the microfilter nothing works past this - it's like BT have turned off the ADSL. They were meant to send an engineer out, for which my wife has arranged for someone to take the kids to school, etc, so she could be in and they bloody well don't show. It's a nightmare getting through to their call centre.
Overall, I'm not impressed with the service - I could write and complain but that gets nowhere, so I'll just vent my dissapointment in them on here.
Plusnet was floated on the Alternative Investment Market in July 2004, making them a Public limited company (Plusnet Plc). It has been owned since 30 January 2007 by BT Group"A life, Jimmy, you know what that is? It’s the s*** that happens while you’re waiting for moments that never come." -- Lester FreamonComment
-
Comment
-
Originally posted by conned tractor View PostI am now.Comment
-
Originally posted by stek View PostAnother Be customer here, no complaints whatsoever...
I was a Plusnet customer for about 12 months a few years ago. I had no complaints either.
All companies cock-up from time to time. The sign of a good company is how well they handle the cock-up.
Currently with TalkTalk. Fastest speed I've ever had (~18mbps) despite being over 5 miles from the nearest supermarket (the modern test for how close to civilisation you are ). I have no complaints at all, yet.
Overall, unless you're with BT or Virgin Media (or a few geographically challenged companies concentrating on cities), the rest are resellers of BT's infrastructure, fortunately usually at a cheaper rate due to regulations (LLU etc) to reduce BT's monopoly on prices.
Most (if not all) still use BT Openreach to do any installations. So expecting one to be significantly better than the other is , apart from customer service as previously mentioned.
So I always go for best balance of price, speed, and download limit. I couldn't give a toss which company is providing the service as long as it's one that is pretty well known so has some track record to peruse.Feist - 1234. One camera, one take, no editing. Superb. How they did it
Feist - I Feel It All
Feist - The Bad In Each Other (Later With Jools Holland)Comment
-
I've just changed to PlusNet. Seems okay. My only gripe is they told me on the phone I could have a static IP for a one off £5 charge, but it seems I need to upgrade to the more expensive (£12 pm) service to be able to do that.Will work inside IR35. Or for food.Comment
-
Originally posted by Paddy View PostHence why I have two separate connections
Anyway, wife phoned them yesterday afternoon, to ask why they didn't come and was told they didn't know but will call today when they have found out what happened to the engineer/ technician???
I await their call and i'll update the thread to see how good their service really is. It's been down over a week already.Comment
-
Originally posted by jmo21 View PostDon't blame the old dears for you not reading T & C's
I didn't check that at the time, and that's my fault. It's just an issue that never arose before when we were on cable. I'm still pissed off that Plusnet don't have other options.Comment
- Home
- News & Features
- First Timers
- IR35 / S660 / BN66
- Employee Benefit Trusts
- Agency Workers Regulations
- MSC Legislation
- Limited Companies
- Dividends
- Umbrella Company
- VAT / Flat Rate VAT
- Job News & Guides
- Money News & Guides
- Guide to Contracts
- Successful Contracting
- Contracting Overseas
- Contractor Calculators
- MVL
- Contractor Expenses
Advertisers
Contractor Services
CUK News
- Streamline Your Retirement with iSIPP: A Solution for Contractor Pensions Sep 1 09:13
- Making the most of pension lump sums: overview for contractors Sep 1 08:36
- Umbrella company tribunal cases are opening up; are your wages subject to unlawful deductions, too? Aug 31 08:38
- Contractors, relabelling 'labour' as 'services' to appear 'fully contracted out' won't dupe IR35 inspectors Aug 31 08:30
- How often does HMRC check tax returns? Aug 30 08:27
- Work-life balance as an IT contractor: 5 top tips from a tech recruiter Aug 30 08:20
- Autumn Statement 2023 tipped to prioritise mental health, in a boost for UK workplaces Aug 29 08:33
- Final reminder for contractors to respond to the umbrella consultation (closing today) Aug 29 08:09
- Top 5 most in demand cyber security contract roles Aug 25 08:38
- Changes to the right to request flexible working are incoming, but how will contractors be affected? Aug 24 08:25
Comment