Turns out my old mum got a call a few days ago
from Microsoft informing her that her Internet service provider had said there was a virus on her machine and it would run slow! Because it was Microsoft (she's heard of them) she listened.
Bob told her she would lose everything unless she did what she was told. (having had a similar problem last month when a local computer support warrior 'fixed' her machine ) she was suitably worried. He spent 20 minutes getting her to the computer.
Anyway he then spent 30 minutes trying to get her to bring up the task manager so he could show her 'critical errors'.
'I don't understand you. Speak properly she kept saying'
Then another 30 trying to get a website address up. They swapped to someone with better English.
Then the on screen scan took place and lo and behold it was full of viruses!!!!!!
Then please enter your credit card and we can fix for £68!!!
'You said it was free!!' 'yes madam, free, £68 please, free, Microsoft'
After an hour and a half she slammed the
phone down frustration. (I've tried to set Skype up with her over the phone!!!). She still didn't know it was a scam.
1.5 hours and still no luck. How annoying for Bob.
Anyway Bob has phoned back each evening but tonight Im here!!
I see a new CUK holiday coming up
Then another 4
from Microsoft informing her that her Internet service provider had said there was a virus on her machine and it would run slow! Because it was Microsoft (she's heard of them) she listened.
Bob told her she would lose everything unless she did what she was told. (having had a similar problem last month when a local computer support warrior 'fixed' her machine ) she was suitably worried. He spent 20 minutes getting her to the computer.
Anyway he then spent 30 minutes trying to get her to bring up the task manager so he could show her 'critical errors'.
'I don't understand you. Speak properly she kept saying'
Then another 30 trying to get a website address up. They swapped to someone with better English.
Then the on screen scan took place and lo and behold it was full of viruses!!!!!!
Then please enter your credit card and we can fix for £68!!!
'You said it was free!!' 'yes madam, free, £68 please, free, Microsoft'
After an hour and a half she slammed the
phone down frustration. (I've tried to set Skype up with her over the phone!!!). She still didn't know it was a scam.
1.5 hours and still no luck. How annoying for Bob.
Anyway Bob has phoned back each evening but tonight Im here!!
I see a new CUK holiday coming up
Then another 4
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