I'm a regular business user and the reward points have been quickly building up.
So when on Tuesday night I had a last minute call to fly to a client in the south west (I'm in Edinburgh) I decided to use my points. For this is the whole reason I keep them to spend on last minute calls to a client.
I was very disappointed. When I tried to book a flight using my points the website said they were no available seats on the plane and the flight was full. Yet I could still pay for a seat though at return price of £420! I could go to Thailand for that.
When I got on the plane on Wednesday morning there were 34 passengers, the plane was less than half full.
I refused to pay the return part of the flight instead favouring a return on the train for half the price, a first in while.
Can someone explain to me why there is no mention of the reward points restrictions on the website where it says 1 x flight for 16 points?
Honestly according to Flybe they only allocate a few seats for the points scheme, once they are gone you have to purchase even if they were only a few people on the plane.
You've been warned!
So when on Tuesday night I had a last minute call to fly to a client in the south west (I'm in Edinburgh) I decided to use my points. For this is the whole reason I keep them to spend on last minute calls to a client.
I was very disappointed. When I tried to book a flight using my points the website said they were no available seats on the plane and the flight was full. Yet I could still pay for a seat though at return price of £420! I could go to Thailand for that.
When I got on the plane on Wednesday morning there were 34 passengers, the plane was less than half full.
I refused to pay the return part of the flight instead favouring a return on the train for half the price, a first in while.
Can someone explain to me why there is no mention of the reward points restrictions on the website where it says 1 x flight for 16 points?
Honestly according to Flybe they only allocate a few seats for the points scheme, once they are gone you have to purchase even if they were only a few people on the plane.
You've been warned!
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