Originally posted by Mich the Tester
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Oh... and the other issue is that there are about as many ways of recording time as there are organisations who wish to record it. So you either have a cack bespoke system that has been written to follow a cack business process, or a cack COTS package that has been customised until it meets clientco's stupid processes, or you have a system that doesn't match much of the client's stupid processes and therefore needs a lot of manual intervention.
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