Originally posted by Cowboy Bob
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If so do you have more than one gamer tag on your system?
If so when you get the "refurbished" box from M$ (which will probably be older than the one yousent to them) the arcade games you have bought will only work for the person who purchased them ie not the other profiles.
This happened when I sent mine back - the Indian call centre bloke I got through to didn't have a clue about what the problem was - I had to explain to him why the games were no longer working - they use some generic call centre that don't solely deal with them so they aren't that clued up.
I ended up getting a refund for all the games which wasn't so bad as I could still play them - my son and wife couldn't when signed in as them - but I just ended up buying a load on new games instead of rebuying the same ones.
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