Desktop Support - going rate

[swamp]

They want £9/hour in the north, the problem is the market is flooded and someone will take it.

It's not just the market that's flooded up north...

[swamp]

How's that damn dam going?

Is it still holding water?

Touch and go. They're not home and dry yet.

[Moscow Mule]

Dah, da da da dda da daa...

[Let-Me-In]

Dah, da da da dda da daa...

07:58

[Epiphone]

Here up North that's a good rate. Clients/agencies tend to take the pee a bit with specs though. It's not unusual to see an ad for minimum MCSE 2003 with equivilant Cisco knowledge for £10-12 per hour.

A good Desktop Support monkey (such as myself ) doesn't just fix a printer or whatever, they serve as pretty much the only point of contact with IT that can actually function socially. The Helpless desk tends to be monosyllabic numbskulls who don't record the calls details and the 3rd line/server bods can't speak in anything less that 100% geek-speak - or are of the opinion actually speaking to users is beneath them.

Unfortunately clients will take the cheapest spaz who then screws things up, annoys the userbase and puts the clients off either taking on contractors in the future or risk paying more for a quality guy (me again ).

[pisces]

You'd get half that rate oop north.

[thunderlizard]

But does anybody use Reuters and Bloomberg up North? They'd probably think they were a music-hall tap-dancing duo.

[wizard1974uk]

Here up North that's a good rate. Clients/agencies tend to take the pee a bit with specs though. It's not unusual to see an ad for minimum MCSE 2003 with equivilant Cisco knowledge for £10-12 per hour.

A good Desktop Support monkey (such as myself ) doesn't just fix a printer or whatever, they serve as pretty much the only point of contact with IT that can actually function socially. The Helpless desk tends to be monosyllabic numbskulls who don't record the calls details and the 3rd line/server bods can't speak in anything less that 100% geek-speak - or are of the opinion actually speaking to users is beneath them.

Unfortunately clients will take the cheapest spaz who then screws things up, annoys the userbase and puts the clients off either taking on contractors in the future or risk paying more for a quality guy (me again ).

So you're contradicting yourself and you're the cheapest spaz?

[Epiphone]

So you're contradicting yourself

how so?

and you're the cheapest spaz?

Not the cheapest