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Challenger bank N26 to shut all UK accounts
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That's because they're an online bank and market themselves to a younger clientele:Originally posted by scooterscot View Postawful bank - tried them for a while, no customer service, no phone number nada. Stick to solid institutions that don't speculate with savers funds.
If you want to reach out, you can open a chat with us directly within the mobile or WebApp, or from certain Support Center
(new tab) articles, such as this one. As an online bank we don't have branches.
First of all, make sure you're up-to-date with the newest version of the app. If not, update your app in the Apple App Store
(new tab) or the Google Play Store
(new tab).
When accessing your account from our WebApp
(new tab), you can find the chat in the bottom right corner. Or from your paired smartphone, go to ? My Account then Support. Then scroll down and tap Support chat under Get in touch. You’ll then see your place in the queue. Keep your Mastercard close by, it's optional but you'll get faster service.“Brexit is having a wee in the middle of the room at a house party because nobody is talking to you, and then complaining about the smell.”Comment
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do people still make phone calls?Originally posted by scooterscot View Postawful bank - tried them for a while, no customer service, no phone number nada. Stick to solid institutions that don't speculate with savers funds.
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Only when they have PAYGOriginally posted by PCTNN View Postdo people still make phone calls?
“Brexit is having a wee in the middle of the room at a house party because nobody is talking to you, and then complaining about the smell.”Comment
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Apparently. Different type of clients I guess.Originally posted by PCTNN View Postdo people still make phone calls?
JRM on the blower be like: Sinjin, sell sell! We need the funds in Panama before the election result!"Never argue with stupid people, they will drag you down to their level and beat you with experience". Mark TwainComment
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oh wow, what a USP - webapp, where do I sign. up?Originally posted by darmstadt View PostThat's because they're an online bank and market themselves to a younger clientele:Comment
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God, how I hate that expression, which seems to have crept into common usage over the last 5-10 years. It was widely used by offshore staff along with "doing the needful" and "please revert" but everyone seems to be using nowOriginally posted by darmstadt View PostIf you want to reach out
Rant over. As you were.Comment
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You mean like the high street banks?Originally posted by scooterscot View Postawful bank - tried them for a while, no customer service, no phone number nada. Stick to solid institutions that don't speculate with savers funds.
Even if they're not being bailed out they're closing branches or have those zombie branches where it's all just machines and one bod directing traffic to the machines or a phone on the wall if you want to talk to a human. I can do ******* telephone banking from home.
No wonder the new breed of bank threatens to do away with the dinosaurs.
There are a number of challenger banks offering a reduced 'online mostly' experience. Just be wary of their legal status in the UK in terms of regulation and FSCS protection.
Maybe tomorrow, I'll want to settle down. Until tomorrow, I'll just keep moving on.Comment
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