Impressing the client?

[Bagpuss]

Well, it is a little bit like real life.

If you are kind and helpful, that is generally what you get back.

I'm probably the most helpful person on here, but that's not hard.

[Lucy]

You have your moments.

[DeadKenny]

You all forgot:

1. Dress one level above most of your colleagues.

In software that's not hard

2. Have good hair.

Damn. So is a trip to Tony & Guy something you can stick on expenses

[DaveB]

and shiny shoes

"As my father always said, "Shiny clean boots and a spanking short
haircut and you can cope with anything." He said that just before that
rather unfortunate suicide business. Hmmm. " - Arnold Rimmer