Car fun and games #844

[northernladuk]

The neighbour is being unreasonable. They should be grateful someone owned up.

Owned up and paid to rectify the damage by a recognised outfit. Being grateful someone owned up and left you with a bill? I don't think so.

[northernladuk]

Just to put some further details, there's no time or grief.

1) The guy is retired, he just sits staring out of his window all day, he doens't commute anywhere or do anything exciting with it. It just sits on the road all day.
2) It's a scratch, we've not written off his car or made it undrivable.
3) The company who quoted the 300-350 said it's a two day job, they collect and return it and courtesy car in the meantime.
4) It's not some back street garage with alsations kept in cages on site and big steel gates. It's a small body repair shop with 45 years experience and all work fully guaranteed, and even a money back guarantee if he doesn't like the job.

PS any talk about "The paint has to come from Honda to guarantee it matches" it absoulte tulip, as we confirmed this with both repair shops.

Doesn't change anything. You've caused it. Pay up. No excuses.

[rl4engc]

Owned up and paid to rectify the damage by a recognised outfit.

Exactly. That's what we've offered to do.

A recognised outfit doesn't have to be the main dealer.

A recognised outfit is one that's a member of whatever industry scheme they're covered by, do insurance work, do work for main dealers (they do for Ford) etc.

How many people take their cars to the main dealer for out of warranty servicing, repairs, oil changes, tyres, wiper blades? You might as well walk in with a barrel and couple of strong cable ties. And no lube.

[The_Equalizer]

So will any accidental damage that may or may not occur at some given point in the future. Shopping trolleys etc.

He's basically saying "I want you to pay Honda through the nose for the repairs." we're saying "we want to pay this authorised body repair shop, with an 18 month guarantee, money back guarantee if you don't like it, with 45 years experience, half the price of what Honda charga, and do as good as if not a better job".

I can see your point, but it's really up to the old boy to call the shots. If you think he's 'sticking his hand in' and it bothers you that much then go via the insurance route.

You asked what we would do. I would take the extra £300 on the nose for a quiet life. You've got to live near these people and £300 is nothing in the scheme of life. Pi55ing off neighbours just isn't worth the grief nor is going via an insurance company.

[SueEllen]

Exactly. That's what we've offered to do.

A recognised outfit doesn't have to be the main dealer.

A recognised outfit is one that's a member of whatever industry scheme they're covered by, do insurance work, do work for main dealers (they do for Ford) etc.

How many people take their cars to the main dealer for out of warranty servicing, repairs, oil changes, tyres, wiper blades? You might as well walk in with a barrel and couple of strong cable ties. And no lube.

Some people do though - they are just scared of other garages.

[northernladuk]

Some people do though - they are just scared of other garages.

Depends on what you are driving as well. If it's a fairly pricey can it can be worth it just to keep the log book looking good. Marque cars particularly... But anyway it isn't the OP's call. It's a reasonable request so that's that.

[vetran]

Just to put some further details, there's no time or grief.

1) The guy is retired, he just sits staring out of his window all day, he doens't commute anywhere or do anything exciting with it. It just sits on the road all day.
2) It's a scratch, we've not written off his car or made it undrivable.
3) The company who quoted the 300-350 said it's a two day job, they collect and return it and courtesy car in the meantime.
4) It's not some back street garage with alsations kept in cages on site and big steel gates. It's a small body repair shop with 45 years experience and all work fully guaranteed, and even a money back guarantee if he doesn't like the job.

PS any talk about "The paint has to come from Honda to guarantee it matches" it absoulte tulip, as we confirmed this with both repair shops.

1. It's his car
2. You damaged it
3. He is asking for it to be repaired at the main dealers not for it to be gold plated.

pay the man and apologise.

[darmstadt]

Point him here and ask him to send the bill to you: Car Spray Paints | Car Paint Suppliers | Halfords

[sasguru]

3 pages to justify what I would call a typical Brexiter attitude i.e. not taking responsibility for one's fook ups.
Main dealer every time, why should he go to some small shop on your say so ?

[The_Equalizer]

3 pages to justify what I would call a typical Brexiter attitude i.e. not taking responsibility for one's fook ups.
Main dealer every time, why should he go to some small shop on your say so ?

Nicely shoe-horned in, but the responses don't validate your statement.