Car Insurance scam.

[northernladuk]

To be fair the poor bastards that work on these helplines will have literally thousands of people trying to get smart with them or just go straight for the abuse option. Nothing will phase them and you can't get the moral high ground with them. You are just churn and unless the answer is 'Oh yes, now you mention it I have' they really won't give a flying monkies. You might think you've got smart with them but it's only a Pyrrhic victory at best.

[LucidDementia]

Pyrrhic victory

You manage to thrive on them....

[I just need to test it]

My father-in-law crashed into M&S last Friday, writing his car off in the process. Last night he had a call from a company claiming to be Motor Insurance Associates. (Or similar. I forget their exact name ). They said "the third party who rear-ended you has admitted liability".

Was this call just a coincidence, I wonder, or have they access to some kind of police/insurance accident database?

[Cirrus]

My father-in-law crashed into M&S last Friday, ..."the third party who rear-ended you has admitted liability".

That's all very well but they shouldn't have been driving the shop in a reckless fashion in the first place

[SueEllen]

My father-in-law crashed into M&S last Friday, writing his car off in the process. Last night he had a call from a company claiming to be Motor Insurance Associates. (Or similar. I forget their exact name ). They said "the third party who rear-ended you has admitted liability".

Was this call just a coincidence, I wonder, or have they access to some kind of police/insurance accident database?

It's not clear from what you have written whether your father-in-law was hit, hit someone else or both*. So it may just be a coincidence.

The law about selling claims information came in in 2013 so if the company contacting him was fully or partially correct then he needs to put in a written complaint to his insurer about being contacted that way with as much info as possible about the call. Aviva and other insurers who have caught employees selling information were alerted by customer complaints as well as the actions of these companies.

*You can actually be involved in a non-fault and fault accident at the same time e.g. in a motorway pile up where someone goes into the back of you and you go into the back of someone else.

[Cirrus]

*You can actually be involved in a non-fault and fault accident at the same time e.g. in a motorway pile up where someone goes into the back of you and you go into the back of someone else.

Sorry - you cannot be involved in a motorway pile-up that also involves M & S.

[LucidDementia]

Sorry - you cannot be involved in a motorway pile-up that also involves M & S.

Ahem.

[MicrosoftBob]

Also it is quite easy to get hold of all the numbers in the UK even the unregistered ones, automate it and make a call center monkey spam everyone and if one in a thousand falls for it they're quids in

That's the business model

[Cirrus]

Ahem.

That's not a motorway.

It's a clearway.

[LondonManc]

Get a voice recorder, establish the name of the company.
Advise them to take you off their database and that by doing so, if they agree to call you, then they agree to accept a £1000 per minute fee. If they ring you again, keep them talking and get an invoice sent.