Switching from sky fibre to BT - sorry can't do it!

[Platypus]

I've been looking into Fibre and found quite a mixture in terms of who thinks I can have it, and who doesn't. I wondered if there are any local licensing deals, or some ISPs only take on Fibre gradually?

In my area BT were first and fibre from Sky and talk talk was not available. A year later, it is.

[AtW]

In my area BT were first and fibre from Sky and talk talk was not available. A year later, it is.

Sky, talk talk just use BT "unbundled" fibre, they don't put their own into the ground, yet they complain how expensive BT stuff is...

[greenlake]

So I phone them - sorry fibre is not available in your area.

Perhaps, after all this time, they STILL haven't quite figured out where Wales is yet....

'Wales, never heard of it:' What a Welsh BT customer was told as she spoke to a call centre worker in India | Daily Mail Online

[psychocandy]

Sky just piggy-back on BT's kit anyway, so you're not changing much.
If you can stay on an uncapped package, do so.

Funny you should say that. A year ago I ordered fibre with BT then Sky came up with a much cheaper option so I cancelled my BT order and went with them.

Now, when I ask BT they say no not for another month. I told them I've had sky fibre for over a year and they're answer is yes but its different equipment. WTF?

[LondonManc]

Funny you should say that. A year ago I ordered fibre with BT then Sky came up with a much cheaper option so I cancelled my BT order and went with them.

Now, when I ask BT they say no not for another month. I told them I've had sky fibre for over a year and they're answer is yes but its different equipment. WTF?

Sky got into the broadband game by acquiring Easynet years ago. Obviously they've got a much slicker marketing operation and have better negotiating power with their offering being far bigger.

[VectraMan]

Sky, talk talk just use BT "unbundled" fibre, they don't put their own into the ground, yet they complain how expensive BT stuff is...

Don't mix up BT with BT. BT put the fibre into the ground and sell the service to BT, Sky, PlusNet (owned by BT), etc. etc.

Also it's not fibre. It's just less copper.

[Chuck]

Don't mix up BT with Openreach. Openreach put the fibre into the ground and sell the service to BT, Sky, PlusNet (owned by BT), etc. etc.

Also it's not fibre. It's just less copper.

ftfy

Of course, Openreach is owned by BT, so your point is not invalid.

[jbond007]

Don't mix up BT with BT. BT put the fibre into the ground and sell the service to BT, Sky, PlusNet (owned by BT), etc. etc.

Also it's not fibre. It's just less copper.

You mean Openreach (which is owned by BT Group). Openreach own the underlying infrastructure

[ChimpMaster]

Interesting thread because I am seriously considering moving from BT Broadband (18Mb line) to Sky Fibre (38Mb) mainly due to very poor service from BT. I'm not interested in BT's 2 TV channels either

Do Sky allow you to keep your same landline phone number?

[woohoo]

Been with sky fibre for over a year now. Thought I'd switch to BT so that I can get BT Sport for free etc.

You have had a lucky escape, BT are the worst kind of crap company around. If you ever have to deal with them over the phone you will know what I mean.