Think I've been ripped off - what do do?

[MaryPoppins]

You can't imagine what my wife is like when there's no heating or hot water....

Smelly?

[SimonMac]

Smelly?

[Gittins Gal]

Does their website [or the confirmation when you bought the item] state that they will send it as more than just standard first class?

Could you visit their premises?

hmmm... inneresting

I would assume that the onus is on the sender and if that person was stupid enough not to send the item recorded/special delivery then they will carry the can regardless of whether you are telling the truth about receiving the goods or not.

[Churchill]

The mind absolutely boggles.

How senile or retarded is the OP if he/she/it doesn't even know how to seek commercial redress from a supplier?

[Old Greg]

hmmm... inneresting

I would assume that the onus is on the sender and if that person was stupid enough not to send the item recorded/special delivery then they will carry the can regardless of whether you are telling the truth about receiving the goods or not.

Balance of probabilities I guess.

[EternalOptimist]

The mind absolutely boggles.

How senile or retarded is the OP if he/she/it doesn't even know how to seek commercial redress from a supplier?

I honestly thought it was a joke post
sorry freaky.


it reminded me of that scene in one of the carry on films (or the up pompeii one)
where the prisoner is starving and he get some bread and water

a brick opens in the wall and a voice says, 'pss your bread through, we have gravy in here'
so the prisoner licks his lips and passes the bread through


then the brick closes in the wall

[Gittins Gal]

I honestly thought it was a joke post
sorry freaky.


it reminded me of that scene in one of the carry on films (or the up pompeii one)
where the prisoner is starving and he get some bread and water

a brick opens in the wall and a voice says, 'pss your bread through, we have gravy in here'
so the prisoner licks his lips and passes the bread through


then the brick closes in the wall

I think your apology will fall on deaf ears EO.

He's been binned....

[EternalOptimist]

I think your apology will fall on deaf ears EO.

He's been binned....

my. people come and go so quickly around here

[Sysman]

They have a tuppenny ha'penny website & I reckon it wouldn't take much to put one together & get above them in the rankings as it's a very niche area. The home page will just simply state something along the lines of don't touch ACME boiler co. with a bargepole because blah blah blah.... & tell everyone one what a bunch of rip off merchants they are.

Careful about libel etc.

On a similar topic - is it easy to flame a website? I'm quite tempted to write a little utility to bring their website crashing down somehow.

That'll be against your ISP?s Ts'n'Cs, no doubt.

I hear that you can buy a DDoS quite cheaply, but you'll first need to persuade some real criminals that you aren't an undercover journalist or cop.

[Bunk]

That'll be against your ISP?s Ts'n'Cs, no doubt.

I'd be more worried about the Computer Misuse Act 1990