Upgraded to one of the new Virgin Bundles recently??

[Scrag Meister]

I upgraded recently to the Virgin Media Big Kahuna bundle, TIVO, faster BB etc...

My monthly bill would then drop by about £8.

On the first bill I had expected additions, and also a £30.55 that I could not work out what it was for.

Turns out they have a problem with upgrades and pro-rata billing, they tried to over charge me by more than £36.

Keep your eyes open for these additional unfounded charges.

I asked him what would have happened if I hadn't rung up and he acknowledged that no one would have done anything.

[gingerjedi]

Be wary of Virgin if you need to use VPN, I'm plagued with client users with dropped connections and the common factor is Virgin home BB.

[Sysman]

Keep your eyes open for these additional unfounded charges.

I asked him what would have happened if I hadn't rung up and he acknowledged that no one would have done anything.

WHS ++

VM is now owned by Liberty Global.

The classic trick from the LG owned ISP I used to be with is slipping on extras which should be easy to contest, but you only have 10 days to do so.

And of course it takes them about 8 days to actually put that letter in the post.

Watch your bills carefully.

[norrahe]

WHS ++

VM is now owned by Liberty Global.

The classic trick from the LG owned ISP I used to be with is slipping on extras which should be easy to contest, but you only have 10 days to do so.

And of course it takes them about 8 days to actually put that letter in the post.

Watch your bills carefully.

They are currently trying to buy out the ISP I use in cloggers, hope it gets blocked as it will be a mare billing wise.