As said, this is kind of normal and you need to phone. Going straight to solicitor's letter before you phone them is crazy. You don't even know for 100% sure your email got through and wasn't marked as spam. It happens.
You don't even have to phone up all cross and shouting, your first call can simply be a polite one to the finance/accounts department to enquire about payment for invoice XXX. Then see what happens.
I for one would love to hear a step-by-step how you approach this and what happens.
You don't even have to phone up all cross and shouting, your first call can simply be a polite one to the finance/accounts department to enquire about payment for invoice XXX. Then see what happens.
I for one would love to hear a step-by-step how you approach this and what happens.
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