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I'm a moderator of another forum. At first, we were nice to newbies when they broke the rules, which gentle reminders etc.. Now we find it much more effective to reject any posts they make which break the rules. This sends an automatic email to their registered email address with a rather curt message telling them to read the rules. We may add a note explaining the nature of the infraction.
We find we have far fewer repeat offenders than in the days of niceness.
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