Business bank account

[LordF]

Cater Allen. They have internet banking now and the best customer service of any bank I've ever dealt with.

Such good customer service that it took them 6 weeks to open a business account for me. They said they cant cope with the volume of new applications.

[cykophysh39]

Seriously I would really like to know what went wrong there, I can only speak very highly of Cater Allen. I have only had nothing but exceptional service from them.

Maybe the stars just didn't align for you. It would be intresting to hear thier response to your case.

[timh]

6+ weeks for me too, with CA.

It's been over 2 months now, and still no 'welcome pack' - they say they'll send one "sometime".

[misterlamott]

Seriously I would really like to know what went wrong there, I can only speak very highly of Cater Allen.

Cater Allen are snowed under with new applications for business accounts. This is a result of the MSC model going down the pan following the recent new legistlation targeted at giving them the boot . Because of Cater Allens comparative size when compared to all of the faceless large corporates they are struggling to deal with the additional workload.

However, once your business has a foot is in the door with Cater Allen, their service genuinely is excellent and from my experience is much better than many of the other big names.

[DaveB]

The MSC changes are hammering everyone in the contracting business. Banks, Agencies, Accountants, HMRC VAT registrations, anyone who provides professional services ( fnar fnar ) to contractors.

When I started up my business account took 5 working days from the initial phone call. They really are very, very, good and it's just the volume of work generated by people bailing out of brollies and MSC's thats causing the problems.