Originally posted by Fraidycat
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I may have lost some revenue on renewal but I have gained a client who trusts me. This is the rapport and trust I want to build. It may not bring immediate business or benefits but the message of trust has been sent and implanted.
By the way I have done it in spite of numerous outside roles I received where the rates are little bit higher than my current role for my skillset. But I need a client who trusts and feels that they can fall back on me any time and that message has been sent really well.
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