Hi,
I have been engaged in a dispute with my ISP since May last year and it seems to have run into the buffers now. They are completely obdurate and are insisting, for instance, that they have not received any of the 6 letters I sent by first class post (despite having emils from them replying to those letters). I just wondered if there is an industry body that is responsible for dealing with complaints about ISPs and specifically ADSL ? Contract is a business one with MyCo.
Thanks in advance,
Boo
I have been engaged in a dispute with my ISP since May last year and it seems to have run into the buffers now. They are completely obdurate and are insisting, for instance, that they have not received any of the 6 letters I sent by first class post (despite having emils from them replying to those letters). I just wondered if there is an industry body that is responsible for dealing with complaints about ISPs and specifically ADSL ? Contract is a business one with MyCo.
Thanks in advance,
Boo
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