Hi all
I am hoping someone might be able to shed some light on the situation mentioned in the post title.
I renewed my contract at the beginning of the year and had been considering changing umbrella companies as the one i was with had been a hassle to deal with. So i found one that i thought i would like to try and proceeded with changing over to them.
When i approached the agency about this they first tried to fob me off with their list of preferred umbrella companies and i told them that i would be sticking with the one i had selected. They accepted this after a bit of a fight and i thought everything would be fine, until today.
Payment was due to be received today, timesheets had been submitted and authorised, invoice had been sent from new umbrella company.
So today when i questioned them about why i hadn't received my pay they told me that it was because they hadn't received the contract back from the new umbrella company or the opt-out form from me (i have read about the opt-out form so know they are not within their rights to say they won't proceed without me signing and returning it, especially as i had been working through them previously without signing one).
I called my new umbrella company and got them to return the contract but according to the agency it was then too late for them to make the funds available to my umbrella company as i had missed the payroll run. They have now told me that i will have to wait until the next payroll which means i wont get paid till next friday.
Are they within their rights to do this or should they have paid me regardless of the contract being returned to them by my umbrella company?
Thanks in advance for any advice or help.
I am hoping someone might be able to shed some light on the situation mentioned in the post title.
I renewed my contract at the beginning of the year and had been considering changing umbrella companies as the one i was with had been a hassle to deal with. So i found one that i thought i would like to try and proceeded with changing over to them.
When i approached the agency about this they first tried to fob me off with their list of preferred umbrella companies and i told them that i would be sticking with the one i had selected. They accepted this after a bit of a fight and i thought everything would be fine, until today.
Payment was due to be received today, timesheets had been submitted and authorised, invoice had been sent from new umbrella company.
So today when i questioned them about why i hadn't received my pay they told me that it was because they hadn't received the contract back from the new umbrella company or the opt-out form from me (i have read about the opt-out form so know they are not within their rights to say they won't proceed without me signing and returning it, especially as i had been working through them previously without signing one).
I called my new umbrella company and got them to return the contract but according to the agency it was then too late for them to make the funds available to my umbrella company as i had missed the payroll run. They have now told me that i will have to wait until the next payroll which means i wont get paid till next friday.
Are they within their rights to do this or should they have paid me regardless of the contract being returned to them by my umbrella company?
Thanks in advance for any advice or help.



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