Anyone else out there attempted to claim back bank charges from their bank?
I started the process and merely wrote to my bank requesting details of all the charges for the past 6 years as per the Freedom of Information Act.
Imagine my surprise when they sent me 6 years worth of statements (that I already had filed away!). They even refunded me my £10!! I phoned and told them the error and they explained that was how they handled a request like mine. However since my letter had explicitly requested the charges they would honour my request!
I have now received a further letter. It still doesnt answer my original question but has jumped straight to stage 2 claiming they disagree their charges are unfair but would I accept £260 to close the issue!!
What t@ssers!!
I started the process and merely wrote to my bank requesting details of all the charges for the past 6 years as per the Freedom of Information Act.
Imagine my surprise when they sent me 6 years worth of statements (that I already had filed away!). They even refunded me my £10!! I phoned and told them the error and they explained that was how they handled a request like mine. However since my letter had explicitly requested the charges they would honour my request!
I have now received a further letter. It still doesnt answer my original question but has jumped straight to stage 2 claiming they disagree their charges are unfair but would I accept £260 to close the issue!!
What t@ssers!!
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