InTouch Accounting Service Decline?

[psychocandy]

I can't belive using twitter will get you a better quality bellend and quicker. 30 mins to get through to your bank is a bit odd. Maybe a better bank that doesn't cock it up and then make you wait is in order? Let your feet do the talking and all that.

Does that include time taken to ask the forum which option to pick when trying to get through?

Yeh. Bank in question is santander though who are useless.....

Had about £300 in compensation this year already so its a nice little earner. I ALWAYS complain if they **** up.

The best one was my credit card. Told them I was going to USA. After 10 days it randomly stopped working. Phoned them they had record that I was in the USA so they said sorry and re-enabled it again.

In the end, the blocked it another twice before I got home because of foreign transactions. Nice one.

And this is their special card they sell on the basis of no foreign transaction fees. :-(

[Clare@InTouch]

Say it Aint so!

Has Claire resigned or is she on leave?

I'm on leave, they'd have to kick me out to get rid of me :-)

Thank you for the lovely posts from some of my clients in this thread too, much appreciated. Can't wait to be back at work in the New Year. There's only so much Jeremy Kyle a girl can take!

[northernladuk]

I'm on leave, they'd have to kick me out to get rid of me :-)

Thank you for the lovely posts from some of my clients in this thread too, much appreciated. Can't wait to be back at work in the New Year. There's only so much Jeremy Kyle a girl can take!

So we can open a thread about InT's service getting worse in Jan then?

[Craig@Clarity]

I reckon with a head full of Jeremy Kyle from now until January, you may want to tread carefully in the new year. That show can change a person !!!

[Clare@InTouch]

How mean!

And that goes for both of you!!