Originally posted by freeranger
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Originally posted by freeranger
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If you make a DPA request, then subject to some specific caveats, they have to provide you with that information. The key is to be specific about the information you are requesting to remove the need for interpretation by the agency involved. Details on the ICO website here: Find out how to request your personal information | ICO
So a request for everything they have on file for you would probably be turned down as too broad to be easily fulfilled. A request for all files and correspondence relating to a specific tax return for a specific period including relevant internal HMRC documents should get through. You may have to make multiple requests for multiple years. They can charge you up to £10 per request to provide the information.
FOI requests are different and cover information held on any subject other than your personal information. Requests for personal information are always processed under DPA rules and not FOI. There is a cost limit set for FOI requests of £600 for central govt agencies (£450 for any other organisation). Again, the request needs to be sufficiently detailed to allow the organisation to identify the relevant information without interpretation of the request. How to access information from a public body | ICO
In both cases you need to frame the request carefully, assuming it is accepted you will get exactly what you ask for, which is not always what you actually wanted or expected.
Complaints in both cases go to the ICO. Complain - Data Protection, Freedom of Information, Marketing - ICO
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