electronic timesheet processing.

[thequ1ck]

I was offered an hourly rate by Hays on PAYE that included 'rolled up'
holiday pay. I wasn't told this initially and found it out when reading my
contract later. Hays then said that I could go through an umbrella at
a rate 120% their PAYE which I did.

They then set about causing as many problems as they could e.g.
Losing my bank account details on my first week.
Paying me as PAYE even after I had requested umbrella payments, which
I had to repay before processing.
Paying my umbrella at the PAYE rate, not the 120% rate agreed, which
took me over 1month to get from them, only to have it done again.
Delaying payment by not accepting electronic timesheets.
Delaying payment because the 'post must have been late'.
Not contacting me at any stage in my assignment and when I try to
reach my consultant telling me he's on holiday or training every time.

The consequence is payments have been made in batch e.g. 2 weeks at
a time with advance amounts taken out and surcharges.

From 2 weeks payment minus 2 advances at 50% of the gross each, I took home a net of £50.

If you're getting holiday pay then you're PAYE rather than Ltd. So why are you going through Giant?

[Captain Jack]

If you're on less than £10/hour in central London with a family to support, I would suggest a career change to something more reliable and with less hassle. Shelf stacking at Tesco pays nearly £9/hour in my neck of the woods.

[thequ1ck]

Thanks for that Jack. But this IS a career change and
that's why I'm on this rate.