Originally posted by sergeantpluck
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SJD were like this, Gorilla were like this when they were small and are same now they are big. Also look at what you pay, what is it? £1200 a year. How much time would you give your client for that? Three days billing? 24 hours a year? I'm sure accountants day rates would be more as well so less hours than that. So you you aren't paying for a lot of their time I am afraid.
No disrespect to BI and the other contractor accountants but it is a bit of a cut down sausage factory. They give you the tools and provide you a basic service. We aren't complex so it's churn for them.
And no, you don't lose FA data. That's the beauty of it. The accountants pass over the permissions and you just carry on but before jumping I'd just have a think about what you expect and what you pay for as many people are surprised at the reality. Even if you pay more you aren't going to get a personal accountant to help run your business I am afraid.
Do your research, ask them questions, learn and this requirement for help will quickly disappear anyway. Jumping ship because you are new and haven't done your research is just going to complicate things. You are a contractor with a business to run. That's your job now, not the coding stuff on site. It's up to you to learn how to run your business.
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