Abbey Business Internet banking screwed

[kaiser78]

I'm still having problems with my Business Banking and Reserve Accounts. My payments are set up but I can only view or print the details.

Any other option like actually making a payment I am told do not have authority to perform this.

Anyone else in the same boat still ?

[TheFaQQer]

I'm still having problems with my Business Banking and Reserve Accounts. My payments are set up but I can only view or print the details.

Any other option like actually making a payment I am told do not have authority to perform this.

Anyone else in the same boat still ?

You need to make sure that they have linked the account to your debit card, which gives you the authorization to do it. Give them a ring and they should do it for you.

[Fred Bloggs]

I'm still having problems with my Business Banking and Reserve Accounts. My payments are set up but I can only view or print the details.

Any other option like actually making a payment I am told do not have authority to perform this.

Anyone else in the same boat still ?

Nope, as far as I can see it works fine. It even works in the latest Firefox version after warning you "the browser is not supported" then carrying on. Apart from the first 2 weeks when I was locked out, it seems to be a much better system now than it was before.

[chapeau]

Ha, just found this.

Took me over one month to get back into Internet Banking. Problem was (ignoring the fact they disabled my account when I tried to loginto the new inteface the first time) getting my new passcodes to me.

They sent them to an address I lived at five years ago. A bank sending security related information to an address that has nothing to do with my company AT ALL. When I found this out, their response was that I had to go into a branch and prove I had a new address. And they told me that all debit cards had been sent to this old address too, which was strange as I had to give her my CV2 on the back of the corporate debit card before she would talk to me about her employers incompetance.

How did I get the debit card, I asked, if it was sent to an address I hadn't lived at for five years? She couldn't explain that one. I could, they have rubbish systems.

Complete incompetent rubbish bank.

They lost my personal account last month due to not being able to send me a debit card for 6 weeks. Company account will be changing at end of this contract, don't trust the scum job agency agent to process the new account details mid contact.