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Parasol or contractorUmbrella ??

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    #21
    Originally posted by LisaContractorUmbrella View Post
    All true but 92% is recoverable from the Inland Revenue so the cost to the business is not as high as you think.
    I didn't realise it was mostly reclaimable - that obviously makes all the difference.

    I seem to recall that it didn't used to be reclaimable for anything other than a small employer.

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      #22
      Originally posted by ASB View Post
      I didn't realise it was mostly reclaimable - that obviously makes all the difference.

      I seem to recall that it didn't used to be reclaimable for anything other than a small employer.
      It depends on the Class 1 NI contributions an employer has made. If they are < £45k themn all SMP is recoverable. Above £45k then 92% is recoverable.

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        #23
        Never parasol

        parasol messed up big time when I was with them, charged me weekly fee when actually I submitted timesheets monthly. To set it right it took quite a few calls and was escalated to manager to set it right. I was furious enough, added to this they didnot pay me for 1 month, saying agency had not paid invoice. which was actually mistake on parasol's part and not agency, since they had paid invoice.
        Parasol did apologise for mistake by which time I had enough of them, rest you can imagine..........

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          #24
          No major problems with Parasol so far. Only issues that I have had is with the £35 CHAPS payment when Giant do not charge this. Also had issues when the contract renewal fell in between the recruitment agencies pay calendar and I got charged two admin fees

          But the pay comes in on time as long as you have the timesheets done and I like how they ask for all of your receipts so you only deduct what you are entitled to.

          Haven't been with the other company but I can definitely recommend Parasol.

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            #25
            Originally posted by czar1 View Post
            No major problems with Parasol so far. Only issues that I have had is with the £35 CHAPS payment when Giant do not charge this. Also had issues when the contract renewal fell in between the recruitment agencies pay calendar and I got charged two admin fees

            But the pay comes in on time as long as you have the timesheets done and I like how they ask for all of your receipts so you only deduct what you are entitled to.

            Haven't been with the other company but I can definitely recommend Parasol.
            After three years I think he will be sorted by now
            'CUK forum personality of 2011 - Winner - Yes really!!!!

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              #26
              Whilst I realise that I'm probabaly a little late to the party with this thread, my experience with Parasol was good to start with but then went downhill rapidly alongside their service levels and attention to detail - coincidentally alongside a series of price hikes. I concur with a previous poster who stated that their attitude became "we're right, you're wrong." I even spoke to HMRC who also stated that they were wrong - but would they listen???

              Anyway, not wanting to sound like an advertising hoarding, but I have been with Contractor Umbrella now for about 3 years and have been very happy with service levels and costs from the start.
              Sval-Baard Consulting Ltd - we're not satisfied until you're not satisfied.

              Nothing says "you're a loser" more than owning a motivational signature about being a winner.

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                #27
                ContractorUmbrella.

                Helpful, you get a named contact, they know their onions.

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