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1stcontact and HELP??

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    #11
    Originally posted by spearfish

    Now, i've been on the phone to a couple of accountants and they can basically offer everything for between £60-100 ex VAT.
    That is a monthly rate though Multiply by 12 to comapre with your other figures!
    Originally posted by spearfish
    Also, their expense system has stumped me.. I will admit that I am a bit naive when it comes to accounting, but they have a system that any company expenses are payed by your personal account, then you submit an expense claim and only receive 20% of the total expense back in salary!!!
    You shouldn't recieve any expenses as salary. Expenses, genuinely occurring should be paid as expenses

    To add my two pennorth to the above comments GET OUT OF THEIR SETUP!!
    You are wide open under the new legislation. Ex MSCs are high up the hit list - which is why the likes of Giant etc got out.

    You will have to pay some costs to move, to the new company, but then you won't be paying through the nose to 1st contact.

    Comment


      #12
      Originally posted by dmini
      That is a monthly rate though Multiply by 12 to comapre with your other figures!


      You shouldn't recieve any expenses as salary. Expenses, genuinely occurring should be paid as expenses

      To add my two pennorth to the above comments GET OUT OF THEIR SETUP!!
      You are wide open under the new legislation. Ex MSCs are high up the hit list - which is why the likes of Giant etc got out.

      You will have to pay some costs to move, to the new company, but then you won't be paying through the nose to 1st contact.
      Yes, I understand.

      total costs will be £720 per annum + VAT with new company.

      1stcontact want £700 for a basic package, + £250 for something else and another £450-750 for year end stuff. I told them to blow a dead goat.
      And this isn't MSC type stuff, just standard accounting services.

      Their phones have been jammed for 3 weeks now and sick of their lies. They said they only found out about the new changes 1 week before financial year!!! Pitty other companies knew well in advance and prepared.

      As I said, waiting for my year end accounts to be done (end of April) and then will switch.

      Comment


        #13
        Dear Spearfish,

        Due to recent change in legislation targetting MSC, not advisable to use MSC service providers . They may re-package their products but they cannot escape the special attention of HMRC.

        The legislation gives exclusion to accountants providing accountancy services in a professional capacity. The best solution is to obtain the services of an accountancy firm. Go for a small one ( which may be so small and doesn't charge VAT on their fees) so that you will get the personal service from the accountant. This way you will not run into the same communication problems you are facing with your present service provider.

        My friends and I use R&R Business Solutions who only charge £15 per week ( weekly interest-free payment for the annual charge of £780) to include all compliance with HMRC personal and company and payroll and Companies House. They dont have a website but you can contact them at rnr@rnraccountancy.co.uk




        Originally posted by spearfish
        Hi everyone.

        I've been using 1stcontact (operating a Ltd company but using their MSC servics for a while now and due to the recent changes they have totally changed their structure.

        What is annoying is that the communication between themselves and me their customer is totally rubbish. I don't even know where I stand. I've had to ring them about 20 times to get info out of them.

        Anyway, they have decided to change their structure and provide more traditional accounting services to us clients now. But still I'm not really sure what they'll be doing and what I'll have to do.

        Below is an extraction from their website of their new fee structure...

        Service Annual Fee*
        Ongoing Compliance Pack £700
        Includes:

        Company Formations
        Online Bookkeeping
        VAT Pack
        Salary Compliance
        Tax Helpline
        Total Value £1100 if taken separately
        (Flexible payment options available)

        Salary Compliance Pack £200
        Includes:

        NI/PAYE Calculation & advice
        Quarterly Salary Health Check
        Total Value £240 if taken separately
        Year End Returns Pack £200
        Includes:
        Completion of P35
        Completion of P11d & P14
        Total Value £240 if taken separately

        Year End Compliance Pack £250
        Includes:

        End Year Returns Pack
        Personal Tax Return
        Total Value £350 if taken separately


        Now, i've been on the phone to a couple of accountants and they can basically offer everything for between £60-100 ex VAT.

        Should I stick with 1stcontact or go someone else?

        Is anyone here continuing to use 1stcontact?

        Also, their expense system has stumped me.. I will admit that I am a bit naive when it comes to accounting, but they have a system that any company expenses are payed by your personal account, then you submit an expense claim and only receive 20% of the total expense back in salary!!!

        HELP!!!

        Comment


          #14
          ...says sentinel

          otherwise known as Mr R&R Business Solutions...

          "They don't have a website" but they do have a domain, which means they've been in business for all of 3 - 4 weeks?
          "I can put any old tat in my sig, put quotes around it and attribute to someone of whom I've heard, to make it sound true."
          - Voltaire/Benjamin Franklin/Anne Frank...

          Comment

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