Don't use JSA group

[chilliman]

I am in exactly the same boat as most of you. Joined them in March 2020 after my accountants ceased trading. I have since had 3 accountants managers, all repeating the same queries I made made sure they had sorted out when I moved accountants ie all the back data.

My accounts deadline submission was extended and now overdue and no sight of when it'll be completed. They just keep fobbing me off saying it'll be ready soon but I have no confidence in them. I call/email them a few times a week. I wish I took action earlier but have been with them for 2 years now.

What are my options? Should I change accountants now? I feel like there will be so much to catch up on if I move accountants now.. what if they do not transfer all the data correctly or dont have all the data in order to transfer!
I have also asked for a complaints procedure and looked on their website but there is no such thing!

RasputinDude Monark could you share me what has happened since your post? I am trying to be hopeful that they will eventually resolve my issue.

Thank you

[JJUXI]

Hi Chilliman - I left soon after my post. I was also worried about the mess getting even greater if I switched but it turned out to be straightforward and the new accountant is trouble free. Here's hoping they don't get bought out too!

I guess a new accountant will start with your previously filed returns and then build up the report for the open year. If you're an IT contractor your accounts should be trivially straightforward - free agent does virtually all the run of the mill stuff anyway. This does beg the question how a large scale accountant can possibly have such a huge backlog that they're missing filing deadlines.

[crack_ho]

In my opinion you at best off taking the hit and asking another accountant to on board you and do the accounts. Having up to date free agent account that you can transfer will help.

[crack_ho]

Tagging the keywords workwise and workwell so their new names are searchable.

[lukemg]

switch after year end accounts, Gorilla is basic but respond well and cost is reasonable

[Scottm]

I'm in the same position as you now. Accounts were due end of April but extended to end of July. It's now August and my accountant seems to have stopped replying to my emails.
I've already made the switch to Gorilla starting this month but Workwell formerly JSA formerly Accountsnet still owe me two years of accounts. Do I just accept the loss and pay Gorilla to file them for me? Is there any way to recuperate any of the fees I've paid for the last two years?

[Fred Bloggs]

I'm in the same position as you now. Accounts were due end of April but extended to end of July. It's now August and my accountant seems to have stopped replying to my emails.
I've already made the switch to Gorilla starting this month but Workwell formerly JSA formerly Accountsnet still owe me two years of accounts. Do I just accept the loss and pay Gorilla to file them for me? Is there any way to recuperate any of the fees I've paid for the last two years?

Now that you're no longer a client, what leverage do you have in order to persuade these people to do something for you?

It's you that is responsible for filing statutory documents for your company. How you do it is up to you. I think you need to ask yourself the question I just posed above.

Recover fees? What do you reckon. Seriously?

[Scottm]

Now that you're no longer a client, what leverage do you have in order to persuade these people to do something for you?

It's you that is responsible for filing statutory documents for your company. How you do it is up to you. I think you need to ask yourself the question I just posed above.

Recover fees? What do you reckon. Seriously?

Don't be a dick, I'm only asking for advice. When I originally signed up to Accountsnet in 2016 they required me to change my financial year end so that I would have paid them a full year before accounts were due to be filed. So yes, I am serious, I have paid them for a service up to July 2022 that they haven't yet delivered. Maybe you would willingly accept paying for services never delivered but I won't.

[Fred Bloggs]

Don't be a dick, I'm only asking for advice. When I originally signed up to Accountsnet in 2016 they required me to change my financial year end so that I would have paid them a full year before accounts were due to be filed. So yes, I am serious, I have paid them for a service up to July 2022 that they haven't yet delivered. Maybe you would willingly accept paying for services never delivered but I won't.

Sir or madam, with respect I really don't think it's me being "the dick".

One thing I can absolutely guarantee is that you aren't going to be you'd what you want to hear here. You'll be told the truth and if you can't understand that, then that's a pretty good indicator of who the dick really is.

Honestly, it sounds to me like you aren't up to taking the responsibility of running an incorporated business.

Good evening to you.

[Scottm]

Sir or madam, with respect I really don't think it's me being "the dick".

One thing I can absolutely guarantee is that you aren't going to be you'd what you want to hear here. You'll be told the truth and if you can't understand that, then that's a pretty good indicator of who the dick really is.

Honestly, it sounds to me like you aren't up to taking the responsibility of running an incorporated business.

Good evening to you.

Don't worry about me. I've been running my incorporated business for nearly a decade now. Maybe you should ask yourself if your condescending replies really add anything to the conversation?