Anyone noticed a fall off in service levels from OG recently? Phone rarely answered, emails certainly not answered (get read receipts though) and price rise to boot!
Tried mailing the new customer service director but got nowhere and when I finally got through on the phone to raise an issue was told I can only send them an email.
"But emails are ignored!"
"You can only send an email to [email protected]"
"See above"
and round and round....
Another few guys in the office have said they've encountered the same problems too. OG have dropped the ball or we're just unlucky?
Hmmm, ParasolIT here I come....
cheers
Tried mailing the new customer service director but got nowhere and when I finally got through on the phone to raise an issue was told I can only send them an email.
"But emails are ignored!"
"You can only send an email to [email protected]"
"See above"
and round and round....
Another few guys in the office have said they've encountered the same problems too. OG have dropped the ball or we're just unlucky?
Hmmm, ParasolIT here I come....
cheers
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