Best Accountant for IT contractors

[morf]

Happy maslins client here

[Kaych]

Is it just me being unlucky with my accountant at Intouch? I don't hear from my accountant at all and I have ever only spoken to her once on the phone. She promised to call me twice before on other issues but never did. Losing faith a little bit. Don't know how to choose an accountant. I chose them because they seem to have good reviews here

I don't need a local accountant. I just want a portal to upload all my expenses and invoices etc and someone to take care of all returns for me. Just like intouch does but with a more responsive accountant

[kaiser78]

Is it just me being unlucky with my accountant at Intouch? I don't hear from my accountant at all and I have ever only spoken to her once on the phone. She promised to call me twice before on other issues but never did. Losing faith a little bit. Don't know how to choose an accountant. I chose them because they seem to have good reviews here

I don't need a local accountant. I just want a portal to upload all my expenses and invoices etc and someone to take care of all returns for me. Just like intouch does but with a more responsive accountant

This is an unnecessary overhead in my opinion.

[SueEllen]

Is it just me being unlucky with my accountant at Intouch? I don't hear from my accountant at all and I have ever only spoken to her once on the phone. She promised to call me twice before on other issues but never did. Losing faith a little bit. Don't know how to choose an accountant. I chose them because they seem to have good reviews here

I don't need a local accountant. I just want a portal to upload all my expenses and invoices etc and someone to take care of all returns for me. Just like intouch does but with a more responsive accountant

You must be a dreadful client.

[missinggreenfields]

Is it just me being unlucky with my accountant at Intouch? I don't hear from my accountant at all and I have ever only spoken to her once on the phone. She promised to call me twice before on other issues but never did. Losing faith a little bit. Don't know how to choose an accountant. I chose them because they seem to have good reviews here

I don't need a local accountant. I just want a portal to upload all my expenses and invoices etc and someone to take care of all returns for me. Just like intouch does but with a more responsive accountant

Maybe speak to another accountant there - Louisa posts on here and is normally around (she is my accountant) - if you aren't getting anywhere with the current contact then see if you can have another contact or move elsewhere.

I've not had any issues, but then I'm a dream client

[Spoiler]

Looking for an accountant, and based on feedback here I looked at a couple of the usuals...

Gorilla - went to their website to have a look around, and got the popup asking if I needed anything. Decided I wanted to talk to someone to ask a few questions, so passed on my contact details. Was told I'd get a call back ... and not heard from them for a few days now.

Maslins - went to their website to have a look around, then called them up. A nice lady answered all my questions. Looks like they may have themselves a new client soon !

[northernladuk]

I'm with Gorilla here so trying not to be biased but you are basing your comparison on two completely different engagements. I'll bet if you rang Gorilla you'd have has the same experience as Maslins and if you had online chatted to Maslins you wouldn't have gotten much different.

I'm not after influencing your decision but the way you came to your conclusion is a little flawed IMO.

[squirrel99]

I am very happy with Nixon Williams.

Their online portal is great, they respond really quickly to my queries, call me up regularly to ask if there is anything bothering me.

[Dylan]

I'm with Gorilla here so trying not to be biased but you are basing your comparison on two completely different engagements. I'll bet if you rang Gorilla you'd have has the same experience as Maslins and if you had online chatted to Maslins you wouldn't have gotten much different.

I'm not after influencing your decision but the way you came to your conclusion is a little flawed IMO.

Maslins don't offer online chat so the experience would have been very different.

If Gorilla offer an online chat service then it isn't unreasonable to use it, nor is it unreasonable to expect a call back if a human on the other end of the chat has promised you one.

[Spoiler]

I'm with Gorilla here so trying not to be biased but you are basing your comparison on two completely different engagements. I'll bet if you rang Gorilla you'd have has the same experience as Maslins and if you had online chatted to Maslins you wouldn't have gotten much different.

I'm not after influencing your decision but the way you came to your conclusion is a little flawed IMO.

Agree - two different interaction, but sometimes it's first impressions (which aren't always wise to follow).

It was Gorilla who reached out to me through their popup that determined how the communication would happen. If that popup interaction hadn't occurred, you're right - I would have phoned the number on the website as I did with Maslins and no doubt got a good response from them.

It was your feedback on Gorilla that was the main reason I picked them !